Our Customers Are Always Sad, Cranky and Aggressive 15 Proven Ways to Fix Their Frowns!

1. Treat Your Customers Right – Use GUEST Model
2. Don’t Come On Too Hard – Respect Your Customers
3. Always Listen – Hear What Your Customers Have To Say
4. Continue To Provide Support And Information On Work In Progress Issues to Customers.
5. Treat A Customer Like A Valued Partner – Communication Is Two Way
6. Build Trust – Let Your Customers Believe In Your Ability To Resolve Their Problems.
7. Be Transparent And Honestly Admit Mistakes/Errors And Fix Them Timely.
8. Follow Through On Your Word Or Promises
9. Recognize Responsibility – You Are To Serve The Customer Rightly
10. Always Say “Thank You” – Kindness And Gratitude Are Mending Drugs For Relationships.
11. Manage Expectations And Be Creative.
12. Create Emotional Connection And Grow It
13. Don’t Get Lazy But Be Self-giving.
14. Genuinely Interact With Them And Have Some Fun
15. Reduce Average Response Time.