The art of questioning does not necessarily suggest brilliance. When questions are asked by a leader, the intention should not be misconstrued as an opportunity to hand out series of untested solutions to team members as this is a recipe for failure.

When the purpose of a question is to unveil gaps and to create opportunities for joint solution design, the outcome is more enduring and ownership of initiatives by team members becomes more responsive.

Executive leaders must understand the usefulness of questioning- it is to make the leaders listen more and speak less.  When it is turned inside out, the desired feedback from team members is withheld, and the entire change process suffers.



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